Information We Collect
-
Business details — company name, GST number, email, phone, address
- Account credentials — username and encrypted password
- Invoice and transaction data
-
WhatsApp Business Account details — WABA ID, Phone Number ID, and
access tokens when you connect WhatsApp through our platform
-
Technical data — IP address, browser type, device info, and usage
logs
How We Use Your Information
-
To send invoices and bills via WhatsApp Business API using our
software
- To manage and auto-renew WhatsApp access tokens securely
- To track WhatsApp message delivery status
- To process billing and provide customer support
- To comply with applicable laws and regulations
WhatsApp Business API
We are an authorized Meta Tech Provider. When you connect your
WhatsApp Business Account through our platform:
1. All messages are sent from YOUR business
number and name — not ours.
2. Access tokens are stored using AES-256 encryption.
3. We do not use your credentials for any other purpose.
4. You can disconnect WhatsApp at any time from Settings.
5. We comply with Meta's Platform Terms and WhatsApp Business
Policy.
Data Sharing
We do not sell or rent your data. We only share information with:
-
Meta Platforms Inc. — required for WhatsApp message
delivery
-
Trusted service providers — hosting and payment
processing, bound by confidentiality
-
Government authorities — only when required by law
Data Security
- All data is transmitted over HTTPS (SSL/TLS encryption)
- Sensitive credentials are encrypted at rest using AES-256
- Access is restricted to authorized personnel only
- Regular security reviews are conducted on our platform
Your Rights
You may access, correct, or request deletion of your data at any time.
To disconnect WhatsApp, go to Settings → WhatsApp in
our platform. Access tokens are deleted within 24 hours of
disconnection.
Contact Us
For any privacy-related questions or requests, please contact us: